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9 Great Customer Service Cover Letter Examples for 2023

Figuring out what highlight in a cover letter is a challenge. But here are some tips on what to include in a cover letter for a remote job. Although you’ve probably listed all your skills on your resume, it’s worth mentioning them again, but by telling a personal story. Focusing on your soft skills and leaving most hard ones behind is also a good idea. Think about how you’d close a sale in person, and use the same techniques to make your cover letter for customer service work. Keep your tone personable, but focus on addressing the company’s needs and offering the best solutions to their problems.

Offering kudos lets the hiring manager know you’re a serious candidate. It never hurts to include references in your cover letter, but it’s not always necessary. If you have a personal connection to the company, or if you know someone who works there, those would also be great people to include.

Top 3 Cover Letter Template Samples

In my previous role, I was responsible for onsite and remote support of laptops, pc’s, printers, mobile devices and other computing equipment. Even if you are not sending your cover letter to a company, it must be concise and well-written for the individual you are sending it to. This cover letter is the most casual form of cover letter because it is sent to friends, mentors, former colleagues, and other contacts. It conveys to them the job seeker’s status as a professional looking for work.

• By having these written down ahead of time, you can start to craft your main narrative when you introduce yourself and where your top experiences or ideas can naturally fit in.
• I have been working in customer service for almost 10 years and excel in multi tasking, relationship building, project management, and communication.
• Currently, I am a Development Director at (current company name).
• Since your resume lacks context, this is your opportunity to clarify these circumstances.

Competition for remote jobs in the customer service field is fierce. If you want to land a killer work from home customer service job, your customer service cover letter needs to stand out. In fact, one survey found that 83% of HR professionals agreed that a great cover letter can secure you an interview even if your resume isn’t good enough.

Things to Do On the First Day of Your New Remote Job

I welcome the opportunity to interview for this position at your earliest convenience. This cover letter is an example of a remote non-profit position. The applicant highlights their personal connection to their mission.

You should always include a cover letter/message unless the job advertisement clearly says not to. The sooner we move on to your cover letter for work from home, the sooner you will start your distant career. Instead, use your cover letter to call out anything that could be questioned, but isn’t explainable via the resume alone. Thanks for your time Gavin, I really think that with Hooli’s resources and my experience we’ll be able to build something great together. I look forward to hearing from you and speaking to you more during the interview process. Proofread your cover letter before you send in your application.

Mistakes to avoid when writing a cover letter

Furthermore, I am also proficient in [Skills], which I believe will come in handy in this role. I speak numerous languages as well, which I think will be beneficial to the international profile of your company. My name is [Your Name] and https://remotemode.net/blog/guide-to-writing-a-cover-letter-for-a-remote-position/ I am writing to apply for the position of Customer Service Representative. My name is [Your Name] and I am writing to apply for the [Role] position at [Company Name]. Please find attached my resume and certificates for you to read.

Here are the 5 main reasons why you should use a cover letter template. The key thing to remember about your cover letter is that it shouldn’t simply regurgitate your resume. Suzy’s cover letter closes with the statement “I hope to hear from you soon.” She doesn’t provide a call to action (CTA) that conveys what she wants to happen next. Please accept this letter and attached resume as my application for the Customer Service Representative role at your company. During my time at [Current/Previous Company Name] I handled [Type of Work], and I am confident that I can do the same for your company.

How to Explain Gaps in Employment in Your Resume, Cover Letter, and Interview

However, with any remote job or hybrid opportunity, there are some extra things you want to include to show your skills and value. This is your chance to highlight everything your resume can’t, so instead of viewing cover letters as an unnecessary requirement, look at them as an opportunity. You’ve probably noticed that some hiring portals allow you to skip the cover letter step, but that can be a mistake. When written and edited correctly, your cover letter is a unique opportunity to highlight qualifications the rest of your application might not reveal. Employment gaps are periods in your professional career when you weren’t formally employed.

At that point, you are using “I” too much because it’s not used in a way that provides value to the reader. Don’t just cut and paste your resume into your cover letter. Try to re-word the information from it, rather than just repeating it.

How to optimize your resume for an ATS

I approach every task with a customer-first mindset and a positive attitude, which helps keep customers calm as we tackle their issues together and find the best solution. With three years of experience in similar customer care roles, I have the skills and qualifications to provide excellent service to each of Tutone Ink’s current and prospective customers. Your Unique Selling Proposition tells the hiring manager why you. This is the information you need to highlight in your cover letter’s bullet points that constitute the most important part of your cover letter.

You don’t have to start from scratch, but it should be crystal clear to the recipient why you’re applying and that you’ve read the job posting. If done well, a cover letter for a remote job can move you to the next stage of the job application process. This is the first paragraph of your cover letter, where you will introduce yourself and explain why you are applying for this position.